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Frequently Asked Questions

FAQ and Answers.

Termination of the Program Open all

  • Does the user have the right to terminate the agreement and exit the program?

      The user has the right to terminate the Agreement unilaterally. To do this, the user must declare the intention to cease participation in the project by sending an email from the account-associated address to the company's email address. The email should contain the relevant text and the User’s

  • Can I exit the program at any time?

     Yes. A partner can exit the program at any time that is convenient for them.

  • Can I reactivate my account if I have closed it?

     Yes, the user can reactivate the Agreement and resume receiving services from the company at any time by submitting a request to the company's email.

  • Can I transfer my account to another person?

    Yes. A partner participating in the program has the right to transfer their position to another person without providing a reason. The partner is responsible for covering the cost of the transfer procedure, which amounts to 50% of the original purchase price of the privilege card.
    The new participant who receives the transferred position is not allowed to change the business platform.

  • Does the account pass on by inheritance?

    If the User passes away, ceases to exist, or undergoes a transformation, the Company shall recognize the rights of the User’s successor only upon submission of original supporting documents. Such documents include documents of inheritance, succession, transformation, as well as other documents confirming contractual obligations or rights.

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